Personal Information Collected
We collect personal information in order for you to be able to place an order with us or register for a service offered by us. We will only collect personal information from you via our website or other communications, such as by email or social media. You have no obligation to provide any personal information to us. If you choose to withhold requested information, we may not be able to provide you with the goods or services that require the collecting of that information.
By registering with us, you are consenting to the collection of your personal information. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and billing address(es) so that we can process and fulfill your order. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
If you choose to pay by credit/debit card, we will collect your credit/debit card details to process the transactions. Saved credit/debit card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. We will at all times comply with privacy laws in respect of any of your personal information we collect.
What are cookies?
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Using Personal Information
We may use your personal information to process orders, payments and to provide you with a personalized shopping experience. We will also use your personal information to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell your personal information to third party marketing companies.
Accessing Personal Information
Under the Privacy Act, individuals have a right to complete access to their records. You may ask us in writing to provide you with details of the Personal Information we hold about you. You can update your Personal Information anytime by accessing your account on the Site. If you wish for your Personal Information to be removed from our database, please contact us at firstname.lastname@example.org